PRIVACY POLICY

Effective Date: April 18, 2025

At COBB COMMUNITY LLC DBA COBB TENNIS COMMUNITY, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By accessing our website or signing up for our services, you consent to the practices described in this policy.

1. Information We Collect

Personal Details:

When you create an account, we collect your name, email address, phone number, date of birth, and photo.Payment Information:

We collect credit card details, Amazon Pay, Cash App Pay, and Google Pay information solely to process your payments.Usage Information:

We record data about how you interact with our website (e.g., sign-up dates, lesson attendance, and payment history).

2. How We Use Your Information

We use your personal information to:

Process your sign-ups and payments for lessons.

Communicate important updates, such as lesson cancellations, makeup sessions, and other notifications.

Enhance and improve our services and website experience.

Ensure compliance with our terms and policies.

3. How We Handle Your Information

Limited Disclosures:

Your personal information is provided only to support the delivery of our services—for example, to payment processors and customer service subcontractors. No Sale or Improper Sharing:

We do not sell or otherwise disclose personal information without your consent, except as necessary to deliver our services.

4. Mobile Information & Text Messaging Data

We do not share mobile information or text messaging originator opt-in data with third parties or affiliates for marketing or promotional purposes. However, sharing with subcontractors for support services—such as customer service—is permitted. In all cases, text messaging data (including opt-in data and consent) is not provided to any entities except for aggregators and providers of text message services.

5. Security of Your Information

We implement industry-standard security measures—including encryption for payment transactions and secure data storage—to safeguard your personal information. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of any data you transmit.

6. Cookies and Tracking

Our website may use cookies and other tracking technologies to enhance your experience. These technologies help us understand how you interact with our site, which assists in improving our services. You can disable cookies via your browser settings; however, this may affect your experience on our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

8. Your Rights

You have the right to:

Access, update, or delete your personal information. Opt out of marketing communications (note that you may still receive essential service notifications). Request details on how your personal data is handled.

To exercise any of these rights, please contact us at:

Email: [email protected]

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the "Effective Date" updated accordingly. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Contact Us

Have any questions or comments? Get in touch!

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